Wombwell Park Street Primary
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      • Team CB Blog 2024/25
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      • Team LF Blog 2024/25
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      • Team JD Blog 2022-23
    • Year 4/5 - Team JD >
      • Team JD Blog 2024/25
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      • Team LF Blog 2022-23
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      • Team AF Blog 2024/25
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      • Team LL Blog 2022-23
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Complaints Procedures

Wombwell Park Street Primary School has an open door policy.  This means that whatever your concern or issue, we welcome parents to come in to school and discuss it with class teachers, TAs, our PSA or a member of our Leadership Team.  We find that this always works best, for the children and yourselves.  We will always try to act quickly and efficiently, to sort problems out for the benefit of the children.  Staff are warm and welcoming and will always endeavour to speak to you promptly and with understanding and care.

Your first contact should always be your child's class teacher (unless the issue warrants more serious action, in which place you should speak to Mrs C Lawson or Mrs L Longden.
In a morning, it is sometimes difficult to speak with teachers and TAs as they are focused on the children and on teaching and learning.  In situations like this, we have our school's Parent Support Advisor who is on hand to deal with any parental concerns (she can be located via the main school Office).  Alternatively, you can always phone school and ask for a specific teacher to phone you back.
If your concern or complaint is regarding your child's Special Educational Needs (SEND needs) then your first contact would be with our school's SENDCo,  Mr A Fidment. If they are unable to speak or indeed if the concern or complaint is serious, do not hesitate to contact Mrs C Lawson (who will liaise with Mrs E Oliver - Chair of Governors and Mrs R Riley- Governor for SEND if needs be) and act accordingly.

If, when you contact school, you cannot get to speak or meet with the right people, then please leave a message with our admin team and they will pass the message on quickly, for the relevant people to act upon.  Alternatively, you could e-mail our school email account, which the admin team check and will filter and forward on the necessary information to the right person. 
​This is: [email protected]

If, in the unlikely event that you feel your issues have not been dealt with and you would like to take this further, we would always ask that you use our 'Complaints Policy'.  Please find this below.
ECM Complaints Policy 2022
File Size: 160 kb
File Type: pdf
Download File

Location

Picture
Picture

Contact Us

​Mailing address:
Wombwell
 Park Street Primary School,
Park Street,
Barnsley,
S73 0HS

Telephone: 01226 752029
Email: [email protected]

General Enquiries: 
​
Our Admin Team will be happy to assist you with any enquiries and direct you to the relevant staff as necessary.  Our Leadership team will always be happy to help, as will our Parent Support Advisor Mrs Carol Mason.

If you require a paper copy of any of the information found on our website we will be happy to provide you with this free of charge upon request, Please contact a member of our office staff who will be more than willing to help.

ECM Trust: 
http://www.ecmtrust.org/index.html
  • Home
    • A Welcome From The Head
    • Headteacher's Blog
    • School's Ethos >
      • School Aims
      • School Policies
      • Vision Statement
      • Behaviour
      • Suspension Arrangements
      • Equality
    • ECM Trust >
      • Corporate Information
    • Who's Who?
    • Governors
    • Barnsley Community
    • Safeguarding At Park Street >
      • Operation Encompass
    • GDPR
    • Job Vacancies
    • Contact
    • ECM Trust SharePoint Portal
    • Train to Teach
  • OUR CURRICULUM
    • Incredible Me!
    • Special Educational Needs & Disability School Offer
    • Curriculum Outline and Rationale
    • Curriculum Leaders
    • Statutory Assessments
    • Core Subjects >
      • Reading >
        • Reading Blog
      • Writing >
        • Writing Blog
      • Maths >
        • Maths Blog
      • Computing >
        • Computing Blog
      • Science >
        • Science Blog
        • Spectacular Science
      • Community Cohesion >
        • Community Cohesion Blog
    • Foundation Subjects >
      • Art >
        • Art Blog
      • D&T >
        • DT Blog
      • Geography >
        • Geography Blog
      • History >
        • History Blog
      • Modern Foreign Languages >
        • MFL Blog
      • Music >
        • Music Blog
      • PE >
        • PE Blog
      • PSHE and One Life >
        • PSHE and One Life Blog
      • RE >
        • RE Blog
    • Oracy
    • Online Safety >
      • Online Safety Blog
      • Digital Parenting
    • Mrs Fitchett's Art Blog
    • Mr Smith's Sporting Information
    • British Values
    • SMSC at Park Street
    • Personal Learning And Thinking Skills
  • Team Groups
    • Nursery - Team CM >
      • Team CM Blog 2024/25
      • Team CM Blog 2023-24
      • Team CM Blog 2022-23
    • Reception - Team CW >
      • Team CW Blog 2024/25
      • Team CW Blog 2023-24
      • Team CW Blog 2022-23
    • Reception/Year 1 - Team EO >
      • Team EO Blog 2024/25
      • Team EO Blog 2023-24
      • Team EO Blog 2022-23
    • Year 1 - Team AC >
      • Team AC Blog 2024/25
      • Team CH Blog 2023-24
      • Team CH Blog 2022-23
    • Year 2 - Team JF >
      • Team JF Blog 2024/25
      • Team JF Blog 2023-24
      • Team JF Blog 2022-23
    • Year 2/3 - Team CH >
      • Team CH Blog 2024/25
      • Team AC Blog 2023-24
      • Team AC Blog 2022-23
    • Year 3 - Team CB >
      • Team CB Blog 2024/25
      • Team SG Blog 2023-24
      • Team CB Blog 2022-23
    • Year 4 - Team LF >
      • Team LF Blog 2024/25
      • Team JD Blog 2023-24
      • Team JD Blog 2022-23
    • Year 4/5 - Team JD >
      • Team JD Blog 2024/25
      • Team LF Blog 2023-24
      • Team LF Blog 2022-23
    • Year 5 - Team DB >
      • Team DB Blog 2024/25
      • Team DB Blog 2023-24
      • Team DB Blog 2022-23
    • Year 6 - Team AF >
      • Team AF Blog 2024/25
      • Team AF Blog 2023-24
      • Team AF Blog 2022-23
    • Year 6 - Team LL >
      • Team LL Blog 2024/25
      • Team LL Blog 2023-24
      • Team LL Blog 2022-23
  • Parents
    • Admissions >
      • New To Park Street Primary School? >
        • New to Park Street
        • New Starters - Nursery
        • New Starters - Reception
      • Nursery Admission Arrangements
      • Primary School Admission Arrangements
    • Complaints Procedure
    • Coronavirus >
      • Remote Learning
    • Information for Parents >
      • Attendance
      • Before & After School Provisions plus After School Extra Curricular Activities
      • Drop Off / Pickup Times
      • Healthy Schools
      • School Dinner Menu
      • School Times
      • School Uniform
      • Snow and bad weather
    • Letters and leaflets
    • Newsletters
    • Parent Support Advisor
    • Transition >
      • Transition to Secondary Education
      • Reception - Team CW
      • Reception/Year 1 - Team EO
      • Year 1 - Team AC
      • Year 2 - Team JF
      • Year 2/3 - Team CH
      • Year 3 - Team CB
      • Year 4 - Team SG
      • Year 4/5 - Team JD
      • Year 5 - Team DB
      • Year 6 - Team AF
      • Year 6 - Team LL
    • Useful Forms
    • What our parents say about Park Street?
  • Kids Zone
    • Arts Council Blog
    • The Park Street Gallery
    • Eco Rep Blog
    • Junior Reader Leaders
    • Student Council Blog
    • Online Safety
    • Performing Arts >
      • Performing Arts Blog
    • School Trips and Visitors >
      • Robinwood Residential
      • Trips we have been on
      • Visitors in school
    • Special Jobs Around School
    • Special Learning Events
  • Statutory Information
    • Ofsted Reports
    • School Performance Tables
    • Sports Premium
    • Pupil Premium
    • School Policies